Priceline Pharmacy Goolwa has completed its fourth reaccreditation and has again maintained an extremely high result.  This means you can be assured that the level of professional service and advice will be in accordance with the best practice standard.  

QCPP is an integrated system of performance standards and supporting tools and processes based on business and professional standards that have been developed by both the Guild and the Pharmaceutical Society of Australia. Other major industry stakeholders (pharmaceutical wholesalers, pharmacy marketing groups, pharmacy boards, pharmacy schools, etc) provided assistance in the process.  It is a quality assurance program dedicated to raising the standards of service provided to the public, improving the quality of professional practice and thereby improving health outcomes.

The QCPP is supported by a comprehensive range of Program materials, including a manual of 18 Pharmacy Standards divided into the following sections:

• Professional Services

• Retail Skills

• Business Management and

• Maintaining Safety and Security

The standards are supported by a Reference Manual containing comprehensive reference documentation, as well as a series of business management tools. There is also a 'Team Standards' Implementation video to help explain the process, and a business planning website to assist pharmacies to achieve best practice in pharmacy management. The QCPP has become an important vehicle for industry quality assurance self-regulation.

Proprietors of pharmacies which have gained accreditation attest to improved performance of the pharmacy team in delivering a consistently high level of service to pharmacy customers, to staff empowerment and higher levels of productivity, to an improvement in business management as a result of properly-documented processes, and to higher levels of customer satisfaction in the quality of the services that the pharmacy delivers.